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Equipment Maintenance Programs
Alliance Business Systems offers a variety of service maintenance options to fit the needs and requirements of our customers.  We service equipment from NBS, Addressograph, NewBold, Zebra, DataCard, TSI, Polaroid and CIM equipment.  Below is a brief description of some of the options.

  • On-site Service- Whenever a customer places a service call with Alliance Business Systems, a local technician is dispatched to perform on-site service.  Standard on-site service is available Monday through Friday, 8am through 5pm.  On-site service coverage can be provided under an Annual Maintenance Agreement or on a Time & Material basis.  On-site service coverage is also available outside our standard service hours upon request.  Onsite services are available in New York, New Jersey, Pennsylvania and Connecticut.  Service calls can be placed by calling our service hotline at 1-973-387-0474.


  • Depot Repair Service- To better serve our customers Alliance Business Systems offers a depot repair program.  To obtain service through the depot repair program simply contact Alliance Business Systems to request an RA# (Return Authorization Number).  After receiving the RA#, the customer must properly box and ship the defective unit to Alliance Business Systems with a detailed description of the problem.  To avoid potential shipping damage, Alliance Business Systems recommends that the defective unit be shipped using its original packaging.

For information on our on-site support services and maintenance contracts, please call or email our service department

Card Personalization Services
ABS provides custom card personalization services for small to medium size card runs.  We can provide cards with embossing, monochrome printing, full color printing, magnetic encoding and even secure lamination.  With our expertise we can guide you through every step of the card creation process.  From database creation and management to card design we make the process easy.  We can personalize cards for club memberships, access control, secure ID, fundraisers and healthcare applications.  For more information on our personalized card production service, contact Alliance Business Systems at 1-973-387-0474 or email us

Custom Card Printing
Alliance Business Systems can provide custom printed cards for any application.   We supply cards for access control, identification, loyalty programs, and security applications.  We continually work hard to exceed our customer’s expectations.  Any job large or small receives the highest level of professionalism. Our goal is to ensure superior quality products and timely deliveries at a reasonable cost to our customers.  For more information on custom card printing services, contact Alliance Business Systems at 1-973-387-0474 or email us


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